- hc1 Support
- Our Support desk, staffed by Support Specialists that can be reached via email or phone, is designed to quickly address and resolve issues; if additional help is needed they will drive the coordination of resolution within hc1. This direct path of communication with Support will provide you with more timely assistance as well as insight into where your request stands if additional hc1 teams are required to assist. We will integrate your system administrator(s) with the Support team so that they know how to best leverage them.
- Extensive self-help resources
- Thorough system administrator training - conducted during initial activation and available to schedule through Service Select any time as a refresher for existing or to ramp-up for new admins
- hc1 FAQ
- hc1 Academy (must be logged into a hc1 environment to access hc1 Academy)